“I’ve worked with Stacey for the better part of 25 years. Technicians come and go but Stacey has always been consistent and solution oriented. He has a ton of experience and is extremely knowledgeable. Great at diagnosing problems and then establishing corrective measures. He is a Mitel expert. CBT Telecom is responsive and accommodating. I know of no other Telecom company that compares.”
President of Escape Lodging Company
“At Neil Kelly Company, our business is based on quality in the work performed and providing excellent customer service. CBT demonstrates on a consistent basis that they also believe in those qualities. In our opinion – they have no competition.”
IT Manager of Neil Kelly Corp
"I have been in the telecommunications industry since 1983. I support all of our telecom equipment for the Shilo Inns Hotel chain. We have chosen to use CBT Telecom as our back up support. They have always been there for us, day or night. We had our Mitel phone system go down at our Corporate Office at 11pm at night. I called CBT and Stacey responded right away. He even went to his office and found me the part that I needed to fix our equipment. No other company would have responded that quickly or have gone out of their way to help that extensively, they have always been there for us. CBT has the technical experience and a solid commitment to service and support; that is why we choose to use them."
Manager of Telecom/Networking of Shilo Inns Management Corp
"I have been working with CBT Telecom for almost 10 years. The high level support, knowledgeable staff, and the quick response I receive from CBT Telecom is second to none. I highly recommend their expertise to any business looking to install, maintain, and support a VoIP phone system. When I first started at Oregon Aero, Inc. the contractor that installed the Mitel VoIP phone system did not know the product well enough to setup the system correctly. When we found CBT Telecom, Stacey was able to correct the installation issues, and help us understand how the system works to manage it internally. CBT has always been honest and upfront with costs, solutions, and recommendations to our Mitel VoIP system. The fast service, knowledgeable staff, and quality products that CBT Telecom provides allows Oregon Aero, Inc. to keep the business running. I have worked with other phone vendors in the past, and I can say without a doubt, that CBT Telecom provides a valuable service that you rarely see in today’s fast paced market."
IT Manager of Oregon Aero, Inc.
"I would say I have high expectations which CBT always seems to meet. CBT knows all of our systems and put each of those systems in place. They are the go to company when there are issues. Stacey is quick to respond, especially when we are in emergency mode. We have a long and trusted relationship. He has fair prices. I know we will continue to be their customer long into the future. As long as I am in charge of Telecommunications here, we will use CBT exclusively at all of our sites."
Network Administrator of Resers Fine Foods
"CBT has been our Mitel telephone equipment vendor for several years. Whether it's upgrades or MACs, CBT's service is always prompt and very professional. We definitely recommend their services."
IT Management of Forest City Trading Group
“We found CBT Telecom while searching for a new, reliable, cost effective phone vendor. They provided a comprehensive quote that covered all of our requirements and provided a strong reference history. We remain with CBT because of their personnel and their years of dependable, prompt, efficient and 24/7 service. Through upgrades of phones and systems, CBT has always kept our needs and budget requirements in mind.”
Executive Office - The Benson Hotel Portland
"I am writing to thank you for all of your service to our company. Our phone system is old and although many years ago it was state of the art, it now requires tender loving care and special treatment most of the time. Stacey has been great to work with. His knowledge of our system is amazing and he has been able to keep us up and running through many issues over the years that could have cost our hotel dearly by not having adequate phone service. From the pleasant reception and helpfulness of Danielle to the expertise and concern for us as a customer, CBT Telecom has been a very strong positive for our business."
Chief Engineer of Holiday Inn Portland South Hotel